Privacy Policy

Who we are

House of Lor is a subsidiary of TJH Ltd. Our website address is https://houseoflor.com.

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.
Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server.


How the Information is used

The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising.
E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates. We want to delight our customers; we use Trustpilot review tools to collect feedback in a compliant and safe way, our goal is to learn from customers experiences to improve and continue to deliver excellent experiences. Learn more about Trustpilot GDPR policy here.


Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in the e-mail that you receive.
You may be able to block cookies via your browser settings, but this may prevent you from access to certain features of the website.

What personal data we collect and why we collect it

House of Lor Jewellery online store website stores cookies on your computer. If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.

Cookies

Cookies – are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

House of Lor Jewellery online store use cookies mainly to improve and analyze your experience on our websites and for marketing purposes. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change your default settings. Blocking some types of cookies may negatively impact your experience on the site and limit the services we are able to provide. You can learn more here.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you request a password reset, your IP address will be included in the reset email.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to our privacy policy

House of Lor keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 4 January 2021.

How to contact us

House of Lor is a subsidiary of TJH Ltd. If you have any questions about House of Lor’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at infi@houseoflor.com

Call us:  +353 (1) 4762112

Write us by posy to: 10 Knockmitten Business Park, Knockmitten Lane, Dublin, Leinster D12 YE29, Ireland.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Hosue of Lor has not addressed your concern adequately, you may contact the Information Commissioner’s Office.

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